Knowledge process outsourcing (KPO) is a form of outsourcing in which knowledge- and information-related work is carried out by workers in a different company or by a subsidiary of the same organization. This subsidiary may be in the same country or in an offshore location to save costs or other resources.

Gurgaon is a city just southwest of New Delhi in northern India. It’s known as a financial and technology hub. The Kingdom of Dreams is a large complex for theatrical shows. Sheetala Mata Mandir is an orange-and-white-striped Hindu temple. The Vintage Camera Museum showcases cameras and prints spanning a century. West of the city, Sultanpur National Park is home to hundreds of bird species.

The difference between KPO nad BPO is that KPO (Knowledge Process Outsourcing) is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition. The processes which are outsourced to KPOs are usually more specialized and knowledge based as compared to BPOs.

KPO is a quick-money sector and provides long-term jobs as well. Well-educated, intelligent, knowledgeable, analytical and deserving candidates can make handsome money in this sector, far more than that is being paid in the BPO sector.

Good performers and intelligent candidates have tremendous opportunities in KPO organizations in terms of growth, salary package, managerial responsibilities, positions and designation.

Financial KPOs are a good place for MBAs, CAs, and CFAs. If you have a degree in MBA, CA or CFA then Financial KPO is always beneficial for you. Whether you work for a financial KPO or you, get work outsourced from them, in both the scenarios you will be in demand. The very reason being the degree of MBA, CA and CFA are all linked to finance, and the technical skills which are gathered from these studies are helpful in the work of financial KPO.

Now you can start your career in KPO, if we talk about KPO Jobs in Gurgaon, then there are Some of the companies are into pure research. Financial KPOs in Delhi, Noida, Gurgaon like Grail Research, Genpact, Copal Partners, Evalueserve, Smart Analyst, McKc (Mckinsey Knowledge Centre), WNS, The Smart Cube, RocSearch, Cians Analytics. Go ahead and shine your professional career with these top brand names.
 


+ KPO Jobs In Gurgaon – Team Leader

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon/NCR Brief Role:

Team Leaders & SME Roles - International KPO 

Job Description 

Hi all, We have urgent openings with one of our clients. It is a blended process(Chat/Mail/Voice). 


5 days a week, Rotational Offs, 24/7 work shifts, UK Client, Captive Setup
Salary:INR 2,00,000 - 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Team Leader -(NonTechnical)

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required
We are looking for candidates ONLY from International setups(Voice, Chat and Non Voice). 

Excellent Communication Skills must

Females preferred

Experience in International Web Chat process a big plus

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Financial Analyst

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon/NCR Brief Role:

UK Payoll / Analyst / Financial Kpo / Pune

Job Description 

Hi,

We have urgent opening for UK Payroll Analyst with leading Financial KPO 

Experience Required: 1Yr-5 Yrs
Ctc: upto 3.5 lpa

Revert immediately.


Salary:INR 1,50,000 - 3,50,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization
PG:Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Please refer to the Job description above

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Equity Research Analyst

 


Industry: Textiles / Garments / Accessories
Location: Gurgaon/NCR Brief Role:

Analyst/ Executive/associate Research Equity Options 

Job Description 

  • Illustrating technical reports with the use of graphs and computer spreadsheets
  • Continuously monitoring the Options prices and movement with greeks data management + market movement statics.
  • Monitoring daily developments and failures of various companies, industrial technology, financial firms, businesses, and economic theories
  • Provide guidance on investment decisions by analyzing financial information
  • Analyze information from investment banking firms, trade publications, financial publications, government agencies, etc.
  • Prepare investment plans using financial analysis
  • keeping a track record of the data and analysis on continuous basis to provide robust decision making patterns.
  • Reviewing the daily market watch and manage data.
  • Making accounting for an E-Commerce business model on regular basis.

Salary: Not Disclosed by Recruiter
Industry:Textiles / Garments / Accessories
Functional Area:Export , Import , Merchandising
Role Category:Production/Merchandising/Business Development
Role:Production Executive

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

This is an analyst role to work closely with a team leader. Looking for an experienced individual as well as recent graduate with good understanding of Equity Options markets. An Ability to screen equities and options data and markets daily and create usable strategies will be a plus.
Only Delhi NCR-based candidates need apply.

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Process Associate

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon/NCR Brief Role:

International Call Center/ Voice and Non Voice/ KPO -process Associate

Job Description 

  • Excellent written Communication skills and ability to handle multiple chat interactions 
  • Shifts :Should be comfortable working in Rotational shifts 
  • 5 days working any 2 days off
  • Excellent Communication Skills

Solve Client Query Via Mail/LiveChat
Salary:INR 1,00,000 - 2,50,000 P.A. Incentive+night Shift Allowance+ Extra Benefit
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)


Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Minimum educational qualification - 12th pass (higher secondary)
Basic knowledge of computers
Good typing skills; net speed should be at least 25wpm
Relevant experience would be preferred
Should be willing to work in 24*7 Any 9 Hour Shift

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Research Associate

 


Industry: Strategy / Management Consulting Firms
Location: Gurgaon/NCR Brief Role:

Research Associates-digital for KPO

Job Description 

One of the Top 5 retained executive search consulting/KPO is looking for Research Associate with 5+ years of exp in digital which will be part of technology & communications

Salary:INR 15,00,000 - 20,00,000 P.A
Industry:Strategy / Management Consulting Firms
Functional Area:Strategy , Management Consulting , Corporate Planning
Role Category:Corporate Planning/Consulting/Strategy
Role:Research Associate


Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization
PG:Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Research Associate will play a criticl role by leveraging deep expertise of the Digital sector, as well as the wider high technology industry (including digitalization, IT) related to assigment execution,knowledge management ,BD & Project management

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Customer Care Executive

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon/NCR Brief Role:

Customer Care Executive - KPO (US Process)

Job Description 


CUSTOMER CARE EXECUTIVE (QUALITY PROCESS) :

  • Conduct Quality Audit of Outbound and Inbound calls for an allocated workforce
  • Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
  • Perform Quality Assurance Feedback as related to quality audits.
  • Work with Team members towards compliance of all policies and procedures.
  • Work with Team Leaders and Training Department to promote quality and consistency.
  • Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard

JOB SPECIFICATION :
Fluent English Communication Skills.
Undergraduate / Graduate / Freshers can apply
Attention to detail.
OFFERING :
SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY
KEY ACTIVITIES :
Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.

Accurately process and record call transaction using a computer and designated tracking software.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business.

 

Salary:INR 2,00,000 - 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Executive

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Please refer to the Job description above

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Data Analyst

 


Industry: KPO / Research / Analytics
Location: Gurgaon/NCR Brief Role:

Data Analyst/ Consultant - KPO

Job Description 

Below are Job Synopsis however not restricted to it :

- Financial Data Analytics using firm standard tools and techniques

- Design, review and rectify scripts, systems and processes to analyze client data.

- Analyze complex technical data such as using logic and quantitative reasoning

- Develop in-depth knowledge of data analytics tools and design solutions in accordance with project requirements.

- Develop new tools, technologies or skills quickly as required by projects. Identify new opportunities for leveraging data analytics tools and techniques.

- Lead day to day project delivery. Interact with clients on a daily basis and manage day to day client delivery through team members.

Salary: Not Disclosed by Recruiter
Industry:KPO / Research / Analytics
Functional Area:Analytics & Business Intelligence
Role Category:Analytics & BI
Role:Data Analyst

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Doctorate Not Required

Candidate Desired Profile :

- Working Knowledge of VBA, ACL, SQL, Business Objects or similar applications.

- MS Office - Advanced Excel Macros (Visual Basic), MS Access, Dashboards using tools like Tableau and Spotfire.

- Experience in relational database systems, such as SQL, SQL Server, Oracle, MySQL etc. preferred.

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Customer Service Executive

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon/NCR Brief Role:

Customer Service Executive

Job Description 

Customer Service Executives 

Designation:- Customer Service Executive (Domestic)

Job Role and Responsibilities: 

-Receive inbound calls of customers and place orders as per their requests.
-Outbound calls to customers advising them of changes in medical prescription orders if any.
-Provide general information of status of customers order.
-Handling of customer inquiries on email, social media channels and Whatsapp. 
-This person would be completely responsible for query handling and should be a problem solver for customers. Should be pleasing on call and have a sense of understanding and ownership. Someone who would understand and then speak. Good listener.

Who are we looking for:
Graduates Preferred.
-Excellent communication skills.
-Patient, calm and humble in dealing with customers.
-Good Listener.
-Candidates with at least 6 months (minimum) to 1-year experience preferred.
-Hustle and get things done attitude.
-Self-motivated and willing to work hard to exceed targets
-Strong communication skills and a flair for writing

Compensation and Perks: Salary up to 25k in hand. 

 

Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Doctorate Not Required

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon – Back Office Executive

 


Industry: BPO / Call Centre / ITES
Location: Gurgaon/NCR Brief Role:

Back Office Executive

Job Description 

We Are Hiring Fresher And Experienced Candidates For Bpo Day / Night Shift Domestic / International Process Bpo

1. Bpo Inbound And Outbound (No Target Voice / Non Voice Process)
2. Back Office Executive
3. Survey
4. Collection Process
5. Tech Support
6. Verification Process

 

All over Delhi / Ncr Regions, Faridabad, Gaziabad

Fresher / Experienced Candidate
Age Criteria :- 18 To 30
Qualification :- 10th, 12th Pass And Graduate
Salary :- 10,000 To 15,000 In Domestic And International 15k to 20k

Apply Key Skills :- Calling, Customer Service, Voice, Support
Candidate With Good Customer Service Skills Would Be Preferred
Candidate Should Have 0 Year Of Experience Selected Candidtes Will Have Choice To Work Either In Day Or Night Shifts.

Responsible For Dealing With Either Domestic Or International Clients. Candidates With Degree Can Also Apply.


Salary:INR 50,000 - 2,50,000 P.A. 10k to 25k +incetive+cab+meal
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Telecalling/Telemarketing Executive

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Please refer to the Job description above

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

+ KPO Jobs In Gurgaon - Customer Service Associate

 


Industry:
Location: Gurgaon/NCR Brief Role:

Associate - Customer Service

Job Description 

Candidate Profile:

  • Excellent written & spoken English communication skills.
  • Flexible and able to adapt quickly to new and changing platforms.
  • Ability to work independently as well as in a team.
  • Must be able to work in rotational shifts.

Job Responsibilities: 

Answer calls and respond to email and chat.
Address customer inquiries via telephone, email and chat.
Understand customer inquiries, manage and resolve customer complaints.
Provide customers with product and service information.
Documentation.
Update existing customer information 

Strong verbal and written English communication skills.
Listening skills.
Problem analysis and problem solving.
Customer service orientation.
Attention to detail.
Adaptability.


Target Industries: 

1. Preference will be given to candidates from Ecommerce
    industry.
2. BPO / MNC / KPO

Salary:INR 2,50,000 P.A. Lunch is provided / Dinner Allowance
Industry:Consumer Electronics / Appliances / Durables
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)

Desired Candidate Profile
Education-
UG: Any Graduate - Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required

Please refer to the Job description above

For more details and jobs -Please visit our website

http://www.rightstepconsulting.com/kpo-jobs-in-gurgaon.php

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